Shipping Policy

Effective Date: April 27, 2025

At Refined Vogue, we value both your time and your style. Please review the following details regarding order processing and shipping.


1. Order Processing

All orders require 1–3 business days to be verified, inspected, and prepared for shipment. During periods of high volume, processing times may be slightly extended. Should any significant delay occur, you will be notified promptly via email or phone.


2. Shipping Timeframes

Shipping time refers to the period required for your order to travel from our fulfillment center to your designated address.

  • Standard Delivery: Estimated 7–14 business days

We currently ship to:

  • United States

  • Canada

  • Australia

  • Selected international destinations


3. Shipping Costs

  • Orders over $60? Enjoy free shipping on us!

  • For orders under $60, a $10 flat fee applies.

  • Express Shipping starts at $10 for the first 1kg, and $5 for each extra kg.

Delivery Commitment:

  • Urban addresses: Delivery within 24 hours post-confirmation

  • Suburban/remote areas: Delivery within 48 hours post-confirmation

Note:
Expedited shipping fees are non-refundable unless Refined Vogue fails to fulfill the expedited service.


4. Customs & Duties

International shipments may be subject to customs fees or import duties. These charges are the responsibility of the customer. In cases where duties are unpaid and the parcel is returned, additional reshipment fees may apply.


5. Order Tracking

A tracking number will be provided via email once your order has been dispatched. You may track the status of your shipment directly through the carrier's platform.


6. Delivery Restrictions

At this time, we do not ship to P.O. Boxes, APO, or FPO addresses. Please ensure a valid street address is provided during checkout.


7. Contact Information

For any inquiries regarding your order or shipping, our Customer Care Team is available to assist you during business hours.

  • Email: [email protected]

  • Phone: +1 213 626 - 3842

  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM


8. Company Information

Sunny Trade Inc.
100 Wilshire Blvd #1200, Los Angeles, California 90017, United States